Privacy Policy

Privacy Policy

 

Current policy aims at informing concerning parties about the treatment of personal data according to what is established in Law 3/2018, dated on December 8, dealing with Personal Data Protection and the warranty of the digital rights and their management, as well as the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

 

  • IDENTIFICATION AND CONTACT RETAILS OF THE PERSON RESPONSIBLE

 

NIEVES FEIJOÓ ÁLVAREZ, as responsible of the Brand  19th Code , with address C/ LÓPEZ DE ARANDA, 35.  28027 – MADRID- SPAIN,  con  N.I.F. 33529883T, contact telephone: 618982608, and emaill help@19thCode.com.

 

  • TREATEMENT OF YOUR PERSONAL DATA AND PURPOSE

WEBPAGE USERS/SURFERS

Your personal data will be used with the following purposes:

    • Give proper answer to your complaints, enquiries and events reported through our web.
    • Understand surfing behavior in order to identify potential hacking attacks.
    • Compliance with compulsory laws and rules applying to our operations.
    • To both protect and exert our rights, following complaints of any kind.
    • To be used in commercial campaigns related to the goods and services encompassed by our activity or newsletters related to our sector.
    • Manage, administer and supervise user‘s activity in the blog/fora.
    • Customer relationship management.
    • Service offering.
    • Management of the steps related to order delivery and reception.
    • Management of tax and administrative issues.
    • Quality related surveys in order to evaluate our service.

 

  • LEGAL BASE OF THE TREATEMENT

WEBPAGE USERS/SURFERS

  • Based on the consent given to provide the required service.
  • The denial in providing the required personal data will hinder the service provisioning as stated.
  • Compliance with compulsory laws and rules applying to our operations. The required data shall be provided, and the user will not be able to deny the treatment of his or her personal data.
  • In our legitimate right to protect our image and reputation in order to avoid hacking attacks. The required data shall be provided, and the user will not be able to deny the treatment of his or her personal data, but he or she will be able to exert his or her rights in section eight (RIGHTS) of this policy.

 

CUSTOMERS

 

  • Contract execution in which she or he is one of the concerned parties or due to the application of contractual clauses. The denial in providing the required personal data will lead to the impossibility of doing the corresponding service provisioning.
  • Compliance with compulsory laws and rules applying to our operations. The required data shall be provided, and the user will not be able to deny the treatment of his or her personal data.
  • In our legitimate right to protect our image and reputation in order to avoid hacking attacks. The required data shall be provided, and the user will not be able to deny the treatment of his or her personal data, but he or she will be able to exert his or her rights in section eight (RIGHTS) of this policy.

 

  • DATA STORAGE CRITERIA

 

Provided personal data will be kept for as long as deemed necessary in order to guarantee service provisioning and fulfilment.

 

Once the data is no longer required, it will be duly kept locked and blocked for, in case this is required, make it available to the local competent authorities, judges and legal courts, until the foreseen time elapses, and the contractual relation prescribes.

 

  • CIVIL CODE.Between 5 to 15 years according to Spanish legislation, following article 1964.2.
  • COMMERCE CODE. For 6 years, following what is stated in article 30. The resto of the legislation is applicable (issued invoices, tickets, rectifying invoices, banking documents, etc.).
  • GENERAL TAX LAW.For 4 years following what is stated in article 66 and 70. It is aplicable to all tax related iformation.

 

  • ATUTOMATIZED DECISIONS AND PROFILING

 

The webpage does not make neither automatized decisions nor profiling.

 

  • RECIPIENTS

During the time the treatment is valid, the company will be entitled to hand over your data to the following recipients:

  • Judges and courts of law.
  • State Security Forces and Corps.
  • Other authorities or competent organisms, whenever is legally binding.
  • Banks and financial institutions, in case a purchase is made.

 

  • DATA INTERNATIONAL TRANSFERS

 

We do not perform this kind of transfers.

 

  • RIGHTS

At any time, customers will be entitled to exert their rights of accessing, rectifying, and suppressing, as well as require that the treatment of his or her personal data be limited, finished, require their portability (always that is feasible, technically speaking) withdraw the consent given, and when it applies, to not be treated automatically, including profiling.

 

With that end, you should use the forms indicated or a letter or email to the post address or email address provided. In ALL cases, the requirement shall append a photocopy or scanning of your national id card or equivalent so as to attest your identity.

 

In case you feel that your right have been violated or vulnerated, you can always submit a complaint before the competent stakeholder for data protection issues, the Agencia Española de Protección de Dato, for Spain, through its website: www.agpd.es.

 

In line to what is stated in article  21 of the Law 34/2002 related to Information Society and eCommerce, if you no longer wish to receive more information of our services, you may unregister by sending an email to customerservice@19thcode.com ,  with subject  “UNREGISTER”.

 

 

  • DATA TRUSTFULLNESS

 

The customer guarantees that the data provided is true, accurate and complete. There is an unspoken commitment to inform of any change that may occur using the indicated channels in point 1 of current policy.

 

The customer is liable for any liquidated damages incurred, whether direct or indirect, that could stem as a consequence of not complying with the current obligation.

 

If the user provides third party data, he or she must see to it that the proper consent is in place, exempting the company of any liability derived from the improper use of that data and the lack of compliance of the current policy.